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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rose Casanova

July 16, 2026

5  out of  5
rating by Rose Casanova
"Working with Jamie was a fabulous interaction.
She is extremely thorough, knowledgeable and very professional.
She is definitely a people person which made me feel more comfortable buying insurance."
We responded:
"Thank you, Rose, for sharing your experience with Jamie. It's wonderful to hear that her thoroughness, knowledge, and professionalism made you feel comfortable during the process. We truly appreciate your feedback and are delighted to know that you had a positive interaction. Your satisfaction is important to us, and we're here to assist you with any future insurance needs."
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Tracy Graham

July 10, 2026

5  out of  5
rating by Tracy Graham
"Helped me very Well. From Start to Finish!!!"
We responded:
"Thank you, Tracy, for sharing your experience with us. It's wonderful to hear that you felt well-supported from start to finish. Your feedback is greatly appreciated, and we're glad to have been able to assist you effectively. If there's anything else you need, feel free to reach out."
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Smith Bastian

July 1, 2026

5  out of  5
rating by Smith Bastian
"Chris is always willing to go the extra mile!"
We responded:
"Thank you, Smith, for sharing your positive experience! It's wonderful to hear that our teams dedication made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing exceptional service. "
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Millar Berry

June 30, 2026

5  out of  5
rating by Millar Berry
"So helpful! Made everything simple"
We responded:
"Thank you, Millar, for your kind words and the fantastic rating! It's wonderful to hear that you found our service helpful and straightforward. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
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latoya Mcnair

April 30, 2026

5  out of  5
rating by latoya Mcnair
"Very friendly staff. Been with them for over a year. Love the way they took care of me when I was involved in an apartment fire. Will continue to be one of their customers for a long time. God bless them."
We responded:
"Thank you, Latoya, for sharing your experience. It's wonderful to hear that our team was able to support you during such a challenging time. We truly appreciate your trust and loyalty over the past year. Your kind words mean a lot to us, and we're grateful to have you as part of our community."
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Suzanne L.

January 29, 2026

5  out of  5
rating by Suzanne L.
"Excellent customer service"
We responded:
"Thank you, Suzanne, for your kind words and for taking the time to share your experience. It's wonderful to hear that you found our customer service excellent. Providing top-notch service is our priority, and your feedback motivates us to keep up the good work. If you ever need assistance or have any questions, feel free to reach out. Your support is greatly appreciated!"
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Sharon Cooper

January 28, 2026

5  out of  5
rating by Sharon Cooper
"Stephanie St.Clair explained all of the policy changes and answered all of my questions."
We responded:
"Thank you, Sharon, for sharing your positive experience with us. It's wonderful to hear that Stephanie St.Clair was able to explain the policy changes clearly and address all your questions. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Mary Scott

January 28, 2026

5  out of  5
rating by Mary Scott
"My experience with anyone there has always been a pleasant one."
We responded:
"Thank you, Mary, for sharing your positive experience with us. It's wonderful to hear that your interactions with our team have been pleasant. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Curtis Pittman

January 27, 2026

5  out of  5
rating by Curtis Pittman
"Called in vehicle mileage for the Drive and Save program. Talked with David who handled the matter. He was pleasant and professional."
We responded:
"Thank you, Curtis, for sharing your experience with the Drive and Save program. It's great to hear that David was able to assist you in a pleasant and professional manner. Your feedback is appreciated, and we're glad to know you had a positive interaction."
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Angela Cooper

January 16, 2026

5  out of  5
rating by Angela Cooper
"I did not get the gentleman name, but he was swift and very professional with what I called in to speak with him about. Thanks!"
We responded:
"Thank you, Angela, for sharing your positive experience with us. We're delighted to hear that our team member was able to assist you swiftly and professionally. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Leon J Wright (Minister)

January 16, 2026

5  out of  5
rating by Leon J Wright (Minister)
"The whole office staff is the superb*my agent is David🙏he is a Blessed agent🔥I be glad to make one of those commercials talking about this team anytime.⛪"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience with our office staff and with David as your agent. Your kind words and enthusiasm mean a lot to us, and we're delighted to know that you feel so strongly about our team. We appreciate your support and look forward to continuing to serve you."
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Trudi Waters

January 14, 2026

5  out of  5
rating by Trudi Waters
"Agent was respectful, efficient and friendly. I feel very comfortable switching my policies to him. It’s comforting to have a face to attach to a voice in time of need! Thank you."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that you felt comfortable and well taken care of. Building a personal connection is important to us, and we're glad to know it made a difference for you. Your trust in switching your policies is greatly appreciated."
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Dru Richardson

January 9, 2026

5  out of  5
rating by Dru Richardson
"Very pleased with service."
We responded:
"Thank you, Dru, for sharing your positive experience with us. We're delighted to know that you are very pleased with our service. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further comments or need assistance, feel free to reach out."
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Allon Shabazz

December 23, 2025

1  out of  5
rating by Allon Shabazz
"Be very careful with this unfair insurance company. Look up there history before doing business. They overcharged me on Insurance premiums after years of service. Unfortunately they stack polices with services that you don't necessarily need or want. They should disclose information on how they came to higher insurance premium rates. After canceling Insurance coverage they still tried to double bill me and demand payment for Insurance.I had already paid for. There business practices aren't necessarily fair to all consumers. They have several proven class action lawsuits settlements for unfair business practices as early as 2022. They had my full confidence until I researched there Insurance firm after a major increase on my Insurance policies. One policy was two times the amount, I should have been paying. Insurance premium should be fair for all consumers especially oned who have kept a clean driving record and a history of low or no claim payouts. If I could give one word of advice check several rates to make sure you aren't overcharged. Find a Insurance provider that are fair to all consumers who abide by the Law and not by greed."
We responded:
"Thank you for sharing your experience with Gwen. It's wonderful to hear that she provided you with detailed information and guidance on insurance laws and coverage standards. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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Mr. E. C. Watts

December 9, 2025

5  out of  5
rating by Mr. E. C. Watts
"These People are COMPLETELY DRIVEN to do.. at the very least... Their VERY best.
So far.. So Good. Thanks again Team."
We responded:
"Thank you for sharing your positive experience with us. We're committed to providing our best service, and it's great to hear that our efforts are meeting your expectations. Your feedback is truly appreciated."
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Debbie Haggerty

December 1, 2025

5  out of  5
rating by Debbie Haggerty
"Efficient Service! Agent made it very easy to change insurance companies, increase coverage and save money."
We responded:
"Thank you, Debbie, for sharing your experience. It's great to hear that the process was smooth and beneficial for you. We're committed to providing efficient service and helping our customers find the best coverage options. Your feedback is truly appreciated."
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Johnny Valentine

November 19, 2025

5  out of  5
rating by Johnny Valentine
"David was great your a great person"
We responded:
"Thank you for your kind words and for taking the time to share your experience. It's wonderful to hear that David made such a positive impression. We truly appreciate your feedback and your support."
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Lizz-77

November 19, 2025

5  out of  5
rating by Lizz-77
"Absolutely one of the best agents I have worked with and I didn't even know he was my assigned agent. Love this office. Staff is great. They really care about State Farm and the customer. Highly recommend!! Tell them Liz Fallon sent you. Ha Ha"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience with our office and that our team made a great impression. We truly appreciate your recommendation and are delighted to know that you feel well taken care of. Your support means a lot to us!"
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Jan Griffin

November 5, 2025

5  out of  5
rating by Jan Griffin
"Very efficient and helpful"
We responded:
"Thank you, Jan, for sharing your positive experience. It's wonderful to hear that you found our service efficient and helpful. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Jazlyn Brown

October 21, 2025

5  out of  5
rating by Jazlyn Brown
"Great Guy!! Meet him today brought a full yearbook page."
We responded:
"Thank you, Jazzy, for sharing your experience! It's wonderful to hear that your meeting went well and that you found the service valuable. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Natasha Le

October 21, 2025

5  out of  5
rating by Natasha Le
"He was really kind, thank you for supporting the RRHS yearbook team for the 2025-2026 school year!"
We responded:
"Thank you for your kind words and for taking the time to leave such a positive review. It's wonderful to hear that our support for the RRHS yearbook team has been appreciated. We are committed to being involved in our community and supporting local initiatives. If there's anything else we can do for you, please let us know."
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Joseph Webb

October 21, 2025

5  out of  5
rating by Joseph Webb
"Very supportive of roanke rapids high school yearbook"
We responded:
"Thank you, Joseph, for your wonderful feedback. It's great to hear that our support for Roanoke Rapids High School's yearbook is appreciated. We believe in giving back to our community and are glad to be part of such meaningful initiatives. Your support means a lot to us!"
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Melvin Doyle

October 21, 2025

5  out of  5
rating by Melvin Doyle
"Sara is the best!!!"
We responded:
"Thank you for your wonderful feedback! It's fantastic to hear that Sara has made such a positive impression. Your satisfaction is very important to us, and we're glad to know that our team is meeting your expectations. If you have any more thoughts or need assistance, feel free to reach out."
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Lambert

October 7, 2025

5  out of  5
rating by Lambert
"My daughter had an accident and my agent helped us all through the process including even getting us a new policy. I would definitely recommend."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that your agent was able to assist you and your daughter throughout the process and help with a new policy. Your recommendation means a lot to us, and we're glad to have been able to support you during this time."
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Holly Haskins

October 4, 2025

5  out of  5
rating by Holly Haskins
"Gwen our agent. She's absolutely down to earthz and she will do her best to meet your needs for any policy you need at a reasonable price. I highly recommend to call today!! 😎"
We responded:
"Thank you, Holly, for sharing your experience with Gwen. It's wonderful to hear that she has been able to meet your needs and provide you with the service you were looking for. Your recommendation means a lot, and we're glad to have you as part of our community. If there's anything else we can assist you with, feel free to reach out."